Privacy Policy

Information About Our Organization and Website

Modern information and communication technologies play a fundamental role in the activities of our organization, *Evergreen Conveyancing, which is based in Victoria, Australia. 

Our principal activities include:

– Property Conveyancing

Our privacy policy covers Evergreen Conveyancing and its website:

– Organization Name: Evergreen Conveyancing

– Address: Suite 70/11 Wilson St, South Yarra, VIC, 3141

– Country: Australia

– Website: www.evergreenconveyancing.com.au

Personal Information and why we collect it:

Personal information is data or a viewpoint that identifies a specific person. Names, addresses, email addresses, phone numbers, and facsimile numbers are a few examples of the Personal Information we collect. This Personal Information is gathered in a variety of ways, such as through correspondence, telephone, email correspondence, website visits to www.evergreenconveyancing.com.au where you enter your personal information, media and publication articles, other publicly accessible sources, cookies, and third parties. Website links or the practises of authorised third parties are not guaranteed by us.

Your personal information is collected by us primarily so that we can market to you, provide you with our services, and inform our clients. In situations where you would reasonably anticipate such use or disclosure, we may also use your personal information for secondary purposes that are closely related to the primary purpose. By getting in touch with us in writing, you can at any time remove your name from our mailing or marketing lists. In situations where it is appropriate and practical, we will let you know why we are gathering the data and how we intend to use it.

Providing Visitors with Anonymous Access

You can access our website’s home page without disclosing your personal data.

The Services and Links of our Websites

Our website does not enable our visitors to communicate with other visitors or to post information to be accessed by others.

Our website may include links to third-party website providers. Please note that this privacy policy does not apply to these third parties, and we are not responsible for their use of private information. For details on their privacy policies and the information they may collect, you should contact them directly.

Automatic Collection of Information

Where consent is given, we may automatically log personal data or link information automatically logged with personal data about specific individuals. We do so for the following purposes:

– Technical administration of the website

– Research and development

– Customer administration

– Marketing

We do not use cookies to store personal data. However, where consent is given, we may link information stored in cookies with personal data about specific individuals for the purposes mentioned above.

Data Collection and Purpose Specification

We may collect personal data that you voluntarily provide when using our services. This information may include, but is not limited to:

– Contact details (e.g., name, address, phone number, email address)

– Financial information (e.g., billing and payment information)

We collect this information for legitimate business interests, including the provision of our conveyancing services, customer administration, technical administration of our website, and marketing.

If you do not provide certain personal data, we may not be able to provide the requested services or you may not enjoy the full functionality of our website. We do not collect information about our website visitors from other sources.

Disclosure and Visitor Choice

We do not disclose your personal data to our subsidiaries or other organizations. However, we may be compelled by law to share your information with entities, such as:

– State Revenue Office

– PEXA (e-conveyancing platform)

– Councils

– Water authorities

– Owners corporation managers

– Banks and other service providers (where requested by you)

Confidentiality / Security

We have implemented security policies, rules, and technical measures to protect the personal data under our control from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction, or accidental loss. All our employees and data processors are obliged to respect the confidentiality of your personal data.

We ensure that your personal data will not be disclosed to state institutions and authorities except if required by law or other regulation.

Your Personal Information is kept in a way that reasonably guards against loss, theft, misuse, and unauthorised access as well as from modification and disclosure. We will make reasonable efforts to permanently de-identify or destroy your personal information once it is no longer required for the original purpose it was collected. However, the majority of the personal data will be kept in client files, which we will keep for a minimum of seven years.

Access to Personal Data

You can contact us to request a readable copy of the personal data we hold about you. We will require proof of your identity before providing this information. We allow you to challenge the data we hold about you and, where appropriate, you may have the data:

– Erased

– Rectified or amended

– Completed

– Restricted in terms of processing

We reserve the right to not take action on your request or to charge a reasonable administrative fee where applicable, and we will provide reasons if such a situation arises.

If you no longer wish to receive marketing-related communications from us, please contact us using the details provided in this policy, and we will comply with your request.

Transfer of Data

Due to the nature of cloud-based technology, your personal information may be transferred to and stored offshore by our data processors. We will take all necessary steps to ensure your personal data’s security and compliance with this policy and relevant regulations.

Privacy Compliance

Our privacy policy is compliant with relevant privacy legislation, including the Privacy and Data Protection Act 2014. This policy may be updated from time to time in accordance with the requirements of the legislation. Please review our privacy policy on our website for the most up-to-date version.

Privacy Support and Enquires 

If you have any questions or concerns about our privacy policy, please contact our firm Evergreen Conveyancing via email: admin@evergreenconveyancing.com.au or calling: 03 8589 5572

Data Collection Information

The following methods are used to gather data from this website:

Voluntary information given by each visitor

None of the following techniques are used to collect data:

collected from public databases or organisations collected from private entities

We may also gather the following additional personal data (data that identifies you as an individual) from you when you use our services:

Postal and residential addresses

Date of birth

government incentives and concessions are available

appropriate financial data

citizenship or visa status in Australia copies of identification

Any information that is pertinent to the transaction, such as the details of the company and trust structures, the kind of property you are buying or selling, etc.

The following data is not requested or gathered:

Personal information such as:

Health/medical information

Data from the police and/or justice

Ethnic or racial background

Political slant

Beliefs in religion or philosophy

Membership in a union

Physical characteristics Family traits

Knowledge and abilities

Lifestyle or preferences

Financial capacity

 

Identifiers such as:

Financial identifiers are numbers given by public institutions.

Identifiers using biometrics

*Evergreen Conveyancing is the trading name of Sofiya Yusuf Investments Pty Ltd.